the rules of
using drip.

1. The service

drip is a Mac app and autonomous messaging agent. It can connect sources such as LinkedIn, iMessage, Gmail, Slack, Calendar, Stripe, and meeting tools so you can send first messages, follow up, handle one-to-one and group replies, book meetings, and keep selected context available in the app. We may add, change, or remove features over time.

2. Your account

you must be 16 or older and authorized to bind your company. keep your credentials secure. you are responsible for activity under your account and for the connected accounts, message rules, people, channels, limits, and templates you configure. tell us at [email protected] if you suspect unauthorized access.

3. Messaging responsibility

you are responsible for the messages, scheduling links, calendar events, and follow-ups sent through drip. You must have the rights, permissions, and lawful basis needed to message each person, connect each source, and process the data you provide. Do not use drip for spam, harassment, deceptive messages, or unlawful communications.

4. Acceptable use

you agree not to:

• use drip to harass, defraud, impersonate, or violate the rights of any person
• send unlawful, deceptive, or unwanted messages
• upload malware, scrape our service, or probe for vulnerabilities outside our disclosure program
• resell, sublicense, or share access with parties outside your company without a written agreement
• use drip in violation of export controls, sanctions, platform rules, or applicable law
• process data you do not have a lawful basis to process

5. Your data, your IP

you own the data, prompts, messages, connected account content, notes, and other materials you provide or generate through drip. We claim no ownership of your customer, candidate, investor, or partner data. We receive a limited license to store and process your data only as needed to operate the service for you.

we do not use your messages to train a shared AI model. we do not sell your data or share it with advertisers.

6. Our IP

the drip software, brand, dashboards, copy, and underlying infrastructure are owned by Drippay, Inc. we grant you a limited, non-exclusive, non-transferable license to use the service while your subscription is active. nothing here transfers our intellectual property to you.

7. Fees and billing

paid plans are billed monthly or annually in advance via Stripe or another payment processor we support. fees are non-refundable except where required by law. if you exceed plan limits, overage charges may apply where your billing setup supports them. we may change pricing with reasonable notice; existing terms apply through your current billing period unless otherwise agreed.

8. Cancellation and termination

you can cancel self-serve plans from billing inside the desktop app or by contacting support. cancellation stops future renewals. we may suspend or terminate your access if you breach these terms, fail to pay, or use drip in ways that risk other customers, third-party platforms, or our infrastructure. after termination we may delete service data after a reasonable period unless retention is required by law.

9. Warranties and disclaimers

drip is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law. we do not guarantee that the service will be uninterrupted, error-free, or that it will produce any specific reply, booked meeting, sale, hire, or business outcome. you are responsible for reviewing the people, rules, and automations you configure.

10. Limitation of liability

to the maximum extent permitted by law, our aggregate liability for any claim arising from or related to the service will not exceed the fees you paid us in the 12 months before the claim. we will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility.

11. Indemnification

you will defend and indemnify Drippay, Inc. against third-party claims arising from your use of the service in violation of these terms or applicable law, your data, your messages, your connected accounts, or your acts and omissions.

12. Governing law and disputes

these terms are governed by the laws of the state of Delaware, without regard to conflict-of-law rules. any dispute will be resolved in the state or federal courts located in New Castle County, Delaware, and both parties consent to that exclusive jurisdiction.

13. Changes

we may update these terms from time to time. for material changes we will notify workspace admins or users through the app, email, or another reasonable channel. continuing to use drip after a change means you accept the updated terms.

14. Contact

legal notices: [email protected]. general support: [email protected].